You’ve got 365 days to try out your new home addition in whatever way suits you best. If you decide within those 365 days that you’d rather not, let us know and we’ll send you some return shipping labels. Once it arrives back here, we’ll process your refund.
If you decide within the first 14 days of receiving your order that you’d like to return it, reach out to us and we’ll send you return shipping labels. Return shipping is free, but because each piece is custom-made to the order, there will be an environmental fee charged that is equal to 15% of your order value prior to any discounts or special offers. Returns within this period must be made in the original packaging.
After the first 14 days, you may return your order within 365 days of receiving it. Returns made during this period are subject to a 25% environmental fee, and you’ll be responsible for return shipping and any associated costs.
Please note that we do not offer returns on throw pillows, bolsters, sheet sets or decor items.
All Hanger Frames™ Wall Art purchases are subject to Hanger Frames' Return Policy. Please visit their website here for more information.